Ann S. Palmer

Lopez Island, WA  98261
apalmer123 at msn.com

 

HIGHLIGHTS:

• Over 35 years experience in technology, specializing in software development on large and small projects
• Highly skilled in software and web site design and development
• Extensive work with many databases (design, implementation, report, data analysis)
• Hands-on experience with a wide range of hardware and software
• Advisor for Seattle University’s Master in Software Engineering Program
• Strengths: Very strong project management skills, clearly communicating requirements, goals and progress, and delivering software projects on time; improving development process and productivity, working through inter-group issues and improving work flow in complex projects

 

SUMMARY OF EXPERIENCE:

 

TechnoSense Consulting - January 2003 – present 
Consultant 

Dedicated to helping small businesses select, implement, and develop technology solutions. A sampling of projects:

• Focus on modern responsive web sites which work across the entire spectrum of devices from smartphones to large, desktop PCs
• Many web site projects including web site design, creation, and updates, use of web services and dynamic databases
• Experienced with PHP, MYSQL, .NET, MS SQL Server, Cold Fusion, Content Management Systems (Wordpress, CMS Made Simple, others) and many other technologies.
• Extensive work on database design, queries and stored procedures
• Business feasibility study and high-level architecture for startup company
• Managed software releases of commercial web-sites
• Training classes and one-on-one sessions.
• Various projects involving interim management for database DBAs and developers, ASP.NET projects, Crystal Reports, and Salesforce.com

 

Nimble Technology, Inc. - January 2001 – November 2002
VP Development

I joined Nimble Technology in early 2001, before the first commercial software release. Nimble was a start-up company building an XML query engine and related technology to enable large enterprise customers to access data across disparate data sources in real time.

I was responsible for building the development staff and delivering four minor releases and an additional major release in one year’s time. I coordinated design and development efforts between groups, defining the development processes, streamlining the work flow between groups, increasing visibility into the development group’s efforts, and eliminating many personnel issues and process roadblocks.

 

Oralis.com, Inc. - April 1999 – November 2000
Founder and VP Technology 

I was a co-founder of Oralis.com with three other business partners. The company became the e-commerce leader in the dental supply vertical market, with a world class web site, receiving several awards, including Forbes’ award for one of the top web sites in the healthcare space. I was responsible for every aspect of technology at Oralis.

 

FileNET Corporation - November 1995 – February 1999
Software Development Manager 

FileNET’s product is a document management system targeted at companies that need to have central management and control of their large repositories of unstructured data. I managed a group responsible for the Windows 2000 server product’s content-based search and retrieval technology as well as the administrative tools. I was responsible for evaluating search technology and recommending how it should be incorporated into the product. C and C++, VB. Databases: Oracle 7, Sybase, MS SQL Server. Platforms: Windows NT, HP/UX. Indexing/Search technology: Fulcrum, Verity, Microsoft.

• I represented FileNET as a member of the Document Management Alliance (DMA) technical subcommittee on content search..

 

November 1994 - November 1995
Independent Consultant

Various projects:

• I designed and developed a server based reporting subsystem for an insurance claims system using PowerBuilder and Oracle 7 on an NT server.  
• I completed development of a purchasing requisitions system using PowerBuilder and Sybase System 10.
•  I was involved in researching and defining an IMS database emulation product for a startup company, targeted for large IS shops with IBM mainframes and IMS, CICS, etc.

 

The System Works, Inc., R&D, Redmond, WA & Atlanta, GA
June 1986 - October 1994 - Senior Software Engineer 

• I was one of the original members of TSW’s R&D team and one of the chief architects of a complete application development environment, which provided portability, modularity, reusability, internationalization, and use of relational database:
• Authored the corporate GUI Style Guide and researched new technologies.
• Designed and developed:  CASE tools for program and database design; full API for event driven transaction control software library; tools for generation of C code and screen definition files as well as DBMS rules and stored procedures. 
• Set up all configuration management and release control procedures; wrote Installation and Operations manuals, C standards, and training manuals; performed training at customer sites as well as programmer training and consultation.
• VAX/VMS, Oracle, C, CMS/MMS, DCL, UNIX, RDB, Ingres, PowerBuilder.

 

1966 - 1985

I held various positions with increasing responsibilities, starting as a part-time programmer at the University of Michigan, then as an analyst and programmer in the IBM mainframe environment (COBOL, Assembler, Fortran, RPG, IMS, CICS, VSAM, etc.), District Manager for Pacific Telephone with staff of 50 IBM systems programmers responsible for all system software (MVS, IMS, CICS, etc) and data center availability, and finally as Vice President and co-founder of my own start-up software company writing practical software for Commodore computers.  I worked with leading edge technology from early online processing into the emerging PC era.

In these roles, I managed systems, people, and processes, from start-up situations to a large group of systems programmers in an environment of multiple large IBM mainframe data centers.

 

EDUCATION:

1968 BS in Computer Science, University of Michigan, Ann Arbor

Many continuing education courses in both specific technologies and the methodology of software and project management.